How to determine if a b2b wholesale platform
in Canada – is the platform you need
The b2b business has been growing so much in Canada over the last years that it is now one of the most successful branch of business out there. More and more b2b businesses are being started all the time and something that is a part of b2b and is also very popular is wholesale. When a business is selling items to a business that will then distribute those items to their offices in the region that is something that represents wholesale. When it comes to the platforms, the ones that are right for regular b2b are not the same as the platforms that you would use for b2b wholesale. To make sure you choose the right platform, today we are going to talk about some of the things that you should look for in a b2b wholesale platform, so make sure to keep on reading.
Data synchronizing on multiple channels
When people decide to go shopping nowadays they don’t just walk into a store and get it over with, but instead thanks to technology available to them they change devices and different channels when looking for the perfect items for them. They will do extensive research of the product you are offering before they decide on it and that is something you need to be aware off. Because of this your business should always be ready to sell on mobile and social channels and even different marketplaces like Amazon and eBay as an addition to your own online store, but behind the scenes of the business everything should run as a singular piece. You need to be able to manage the inventory levels and sales from just one point that will give you accurate and real-time information, so you need to make sure the platform is able to do that synchronization for you. Taking this into account, we recommend you to take a look at Shopify Plus platform since it enables you to manage a simplified sales channel with a self-service, B2B commerce experience.
Integration for client support
Whether you are a customer or a business owner, one of the most important things that you should look for is customer support, or in the case of being a business owner the ability to provide customer support from your b2b wholesale platform. Multiple studies out there have shown that if the business doesn’t respond to the customers in a maximum of five minutes, then they will lose the sale. This is definitely a difficult task and it usually requires you to have multiple channels available since some people prefer email, while others live chat and so on. When you are looking for the perfect platform you need to make sure that it comes with different client support integrations because the better that your customer support is, the more profit you can make.
Automatic tax adjustment for any international shoppers
If you have the ability to manually build the order forms then that gives you the advantage of customizing them and you will be able to change each line of an order for any individual buyer. Since every country or even every municipality in Canada has their very own tax requirements, so having that automatic tax adjustment is a must have for any business owner that wants to sell internationally. This is also a great thing because it will save you time and man power because it means that no employees will have to interfere with tax research for all of the countries that you operate in.
Finding the perfect b2b wholesale platform can be difficult when you are just a beginner in Canada, so knowing what to look for is definitely something that will help you make the right choice. The factors that we spoke about are some of the key things that you will need from your platform in order to be able to run the businesses successfully, so make sure to keep them in mind before making the final choice.